1. Introduction and Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Lucky Pouch Lotto ("we," "us," or "our"), concerning your access to and use of the luckypouchlotto.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Service”).
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Service and you must discontinue use immediately. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates.
2. Eligibility and User Registration
To register for an account and use our Service, you must meet the following criteria:
- Age Requirement: You must be at least 18 years of age. We do not permit individuals under the age of 18 to create an account or participate in any games.
- Residency: You must be a current resident of Australia with a valid, verifiable Australian residential address.
- Accurate Information: You agree to provide true, accurate, current, and complete information about yourself as prompted by the Service's registration form.
- Legal Compliance: You must comply with all applicable local, state, and federal laws and regulations regarding online lottery participation.
You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
3. Account Management and Security
Maintaining the security of your account is your responsibility. You agree to the following:
- Confidentiality: You are responsible for maintaining the confidentiality of your account credentials, including your password, and for restricting access to your computer or mobile device.
- Unauthorized Use: You must notify Lucky Pouch Lotto immediately of any breach of security or unauthorized use of your account.
- Single Account Policy: Each individual is permitted to operate only one account. The creation of multiple accounts by a single user is strictly prohibited and may result in the termination of all associated accounts and forfeiture of any potential winnings.
- Account Suspension: Lucky Pouch Lotto reserves the right to suspend, terminate, or disable your account at any time for any reason, particularly if we suspect a violation of these Terms.
4. Game Rules, Tickets, and Draws
Participation in lottery games offered on Lucky Pouch Lotto is subject to the following rules:
- Official Rules: All games are subject to their specific rules, which are available for review prior to ticket purchase. Ticket prices, prize structures, and jackpot amounts are clearly displayed.
- Draw Integrity: Draw times and dates are fixed. The results of all draws are determined by official, independent lottery authorities, not by Lucky Pouch Lotto. All results published on our Service are final and binding.
- Ticket Purchases: A ticket purchase is a transaction that cannot be canceled or refunded after the official draw has closed. It is your responsibility to verify the details of your ticket purchase before confirming it.
5. Financial Transactions and Payments
All financial transactions on Lucky Pouch Lotto are governed by these conditions:
- Currency: All transactions are processed in Australian Dollars (AUD).
- Payment Methods: We accept a variety of payment methods, which are processed securely through certified, third-party payment gateways. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
- Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Service.
- Service Fees: Certain payment methods may be subject to a service fee, which will be clearly disclosed to you prior to completing the transaction.
6. Winnings, Verification, and Payouts
The process for winnings is as follows:
- Notification and Credit: Winnings are automatically calculated and credited to your Lucky Pouch Lotto account balance, typically within 24 hours of the official draw results being certified.
- Verification: For security and legal compliance, payouts of significant winnings (e.g., amounts over $10,000 AUD) will require additional identity and age verification. You agree to provide any requested documentation to facilitate this process.
- Taxation: You are solely responsible for any and all taxes applicable to any winnings you receive from your use of the Service.
- Forfeiture: We reserve the right to void any winnings if we determine that a violation of these Terms has occurred. Unclaimed winnings may be forfeited after a period of 12 months, in accordance with regulatory requirements.
7. Intellectual Property Rights
Unless otherwise indicated, the Service is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Service (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws. The Content and the Marks are provided on the Service “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Service and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
8. Limitation of Liability
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the service, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.
9. Governing Law and Dispute Resolution
These Terms and your use of the Service are governed by and construed in accordance with the laws of Australia. Any legal action of whatever nature brought by either you or us shall be commenced or prosecuted in the state and federal courts located in Australia, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such courts.
10. Contact Information
For any questions, clarifications, or concerns about these Terms of Service, please contact our dedicated support team via email at info@luckypouchlotto.com.